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Stirling, Scotland -- A new national quality standard for re-use organisations launched several days ago by Zero Waste Scotland. A report published at the same time has found that, while 46 percent of the people would hesitate to buy re-used goods due to concerns about quality and reliability, over 70 percent believe it can offer good value and is often cheaper than buying new.

Cover of report
Source: Zero Waste Scotland
Blythswood Care, based in Ross-shire, and Fife-based Furniture Plus, are the first re-use organisations in Scotland to achieve the Revolve accredited quality status, after participating in the pilot phase of the programme and overhauling their operations to raise customer experience to a level which rivals high street shopping. 20 other re-use organisations across the country are also currently working towards the Revolve accreditation, including the Bike Station outlets in Edinburgh and Glasgow, Aberdeen Forward and New Start Highland.

Zero Waste Scotland has created the Revolve re-use quality standard to raise awareness of the country’s re-use sector and to increase shoppers’ confidence in buying previously-owned goods. The programme is backed by around £650,000 (€ 800,000) investment in the re-use sector this year to continue to drive improvement measures. This includes the creation of a national re-use phone line to make it easier for people to donate goods to re-use and find their local re-use outlet.

Scotland’s re-use sector diverts around 45,000 tonnes of unwanted materials from landfill every year. It generates in excess of £20million (€25m) per year, and creates over 700 jobs and over 5,000 volunteer posts or supported placements.

Richard Lochhead, Cabinet Secretary for Rural Affairs and the Environment, said: "Creating Revolve, a national quality standard for re-use organisations, is a significant step towards achieving our vision of a well-used sector of re-use stores known for high quality used goods. Seeing the Revolve quality standard will reassure shoppers that goods are high quality and reliable, and that they should expect the same service as in high street stores. I applaud the two accredited organisations so far, and look forward to others following suit soon."

Iain Gulland, Director of Zero Waste Scotland said: "We essentially want to increase the appeal of re-use, develop a sector of customer-focussed organisations selling high quality products, and increase shopper’s confidence. This is vital if we are to make the best possible use of the resources we have. ... Both Blythswood Care and Furniture Plus are fantastic examples of how this funding can help kick start this change in perception of re-use – both have already seen increased sales as a result of improvements made. We’re looking forward to assisting more organisations."

More information on "Engagement with re-use and repair services in the context of local provision" can befound under zerowastescotland.org.uk(1). The full report is available under zerowastescotland.org.uk(2).

Quelle: Zero Waste Scotland

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Artikel vom: 31.10.2012 09:45
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